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Classic Provider FAQs

  • Do courses need to be in the system? Course completion credit may only be submitted for courses in the system. Courses that have been successfully added to the CE Broker system will have been accepted by the applicable Regulatory Boards. The course detail determines the number of contin...

  • Reporting completed course credits When posting completed course credit, CE Providers are attesting that the Professional has completed the course. All course credit must be submitted online. To submit course credits, a provider must have been approved as an CE Provider with at least ...

  • How to add a new course After you've logged into your provider account, click “Information Updates/Additions” across the top and then select "Courses" from the drop down. Click on "Add a New Course". Enter the name of your Course and then select the Course Type ...

  • How long do I have to submit course completions? Course credit should be submitted as soon as possible after the licensee has completed the activity, but no later than thirty (30) calendar days. The sooner the credit is submitted, the sooner the licensee can see your course on their course historie...

  • Time it takes to get a course accepted Depending on the Regulating Board, the acceptance may be immediate, following a quarterly Board meeting, or any time in the interim.

  • When do I need to enter my courses? Most Boards recommend that courses requiring a decision are submitted 90 days in advance, however, this may vary by individual Board policy. CE Broker has no system requirement for course addition. If a Board does not require that courses are approve...

  • Changing a course once submitted While a course is pending acceptance by a Regulating Board, you may edit the course name, course description, renewal hours and professions. Once accepted, only the description field may be edited.

  • Time it takes for course application The Board decision on your application may be instantaneous, take months, or occur anytime in the interim. If your application is deficient in any way and more information is required, you'll receive a Request for Additional Information from the Boar...

  • Who will be notified of course approvals Once a course is accepted by a Board, the user who submitted the Course Addition will receive a message in their Communication Center on the CE Broker website and a standard e-mail notifying him/her the course has been accepted by the Board.

  • Register delivery both online and classroom If your course is provided via two different delivery methods then, the course will need to be added to the system twice. For each course addition, you will need to assign one course type and delivery method. The same title can be used for both cours...

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